According to the firm, the data sciences centre will focus on big data and advanced analytics to provide perspective and clarity to Snapdeal’s consumer initiatives, while reshaping the business strategy of the company to optimize its operational efficiencies through data and analytics.

Co-founder, Snapdeal Rohit Bansal

On the launch, Rohit Bansal , Co-founder, Snapdeal, Said,

“We have set up a data science engine in California, which is home to domain talent, to further augment our efforts in creating a superior customer experience and strengthen our supply chain.”

He further added that the company is extensively working on data mining through an existing analytics team.
Under Nitin’s Leadership the data science team will focus on elevating Snapdeal’s grouth-focused strategy and to provide insightful guidance. The richer understanding of the customers, by capturing and integrating the information on their buying behavior, will drive habit commerce and is in sync with our vision of 20 million daily transacting by the year 2020.

On the other hand, Nitin believes that his team can distil key patterns, consumer preferences and hidden correlations by quickly analyzing huge quantities of data, eventually bringing fresh insights onto the existing work.

This news comes at a time when companies are firing, pushing joining dates and slashing plans for this fiscal year. Previous media reports also suggest that both Flipkart and Snapdeal are talking to investors but are unable to raise funds at their preferred valuations. The data sciences centre could in turn lead to funding from US investors.

More so, the competition seems to have really picked up in the last year between Flipkart, Amazon India and Snapdeal. According to reports, in June 2015, Amazon India caught up with Flipkart after overtaking Snapdeal in terms of traffic.

The rough tide

It was also reported this year that Amozon saw its market share, in terms of shipments gallop to over 21 percent from 14 percent, making it the only major player to increase its share from a year ago. Science January 2015, Amazon has infused Rs6,700 crore into its India Unit.

While Flipkart slipped from 43 percent in March 2015 to 37 percent in March 2016, Snapdeal also slipped from 19 percent to 14-15 percent in market share.

These marketplaces are also facing completion from corporate players, like Tata, Reliance and Aditya Birla Group, which are entering the field through their offerings Cliq, Ajio and abof.com respectively.

However, in an earlier interview with AllStory, Rahul Taneja, vice-President, Category Management, Snapdeal said that constant investment in data analytics has worked well for Snapdeal in Getting an idea on trends. This was seen in their demand for air purifiers in Delhi NCR region.

Last week, the e-commerce marketplace also saw its chief Product officer Anand Chandrasekaran leave the board, with Silicon Valley Gaurav Gupta appointed as the Voice President, Engineering. The firm had also announced its partnership with developer Puravankara projects to sell and lease homes online.

According to data released in February, Snapdeal has been invested with a total funding of $2 billion, holding a current GMV of $6.5 billion while having 2.75 lakh merchants on board, leading tone million transactions every day.
However, with the new data sciences centre it remains to be seen whether Snapdeal can really regain its position against Amazon and provide superior customer experience.

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